Frequently asked questions
Billing
What payment methods do you accept?
We accept the payment methods shown on your invoice, which can include PayPal, card, bank transfer and others depending on your region.
Booking
How do I book a consultation?
Use the Book a Call page to pick a free slot. You will receive a confirmation email with a link to reschedule or cancel.
Incident Response
I think I have been breached. What do I do?
Disconnect affected systems from the network, do not wipe them, and contact us via the contact page. We can give guidance during business hours; for a live emergency, also contact your hosting provider or a dedicated incident response firm.
Pricing
How much does it cost?
Our monthly plans start with Sentinel and scale to Guardian and Valkyrie (custom). One-off assessments are quoted per scope. Use the quote request form for a tailored price.
Scanner
Is the free domain scan a full penetration test?
No. The free scan runs passive, non-intrusive checks (TLS, HTTP headers, DNS email authentication). A penetration test is a manual, authorised engagement.
Security
How do I report a vulnerability in your systems?
Please follow our responsible disclosure policy at /disclosure.php and email the security contact listed in /.well-known/security.txt.
Services
What services do you offer?
We provide penetration testing, vulnerability assessment, cloud security reviews, email and access hardening, security awareness training and compliance readiness (ISO 27001, GDPR, Moroccan Law 09-08). We do not offer 24/7 monitoring, red-team operations or an emergency response service.
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